I book meetings and groups with my Marriott Rewards and SPG accounts. What do I need to do to ensure I receive benefits through SPG Pro or Rewarding Events for group business?

SPG Pro ended in August 2018 and Members now earn under the new Rewarding Events program. You can combine your Marriott Rewards and SPG accounts into one single account with…

I was a member of the SPG Pro program. Can I still earn Points as a meeting planner?

Absolutely! Although the SPG Pro program ended in August 2018, Members are able to earn Points for meetings and events through the new Rewarding Events structure. Make sure to include…

How can I earn Points as a meeting planner?

Members are able to earn Points for meetings and events through the new Rewarding Events structure across the brands that participate in this program. Make sure to include your Membership…

Other than hotel stays, how else can I earn Points?

One of the fastest and easiest ways to earn Points is with our portfolio of Marriott International co-brand credit cards. These cards include legacy and new Chase, JPMorgan and American…

Are there any changes to the airline partners and will I still be able to convert Points to frequent flyer miles?

Members have access to more airline partners than ever before, with more than 40 total airline partners. This includes new options for Rewards (Virgin Australia, Aegean Airlines, Air New Zealand…

Can I earn both Points and miles?

No. You have the choice to earn either Points or miles when you join the Loyalty Program. If you prefer to earn miles, select your airline and provide your frequent…

What charges are not eligible for earning Points?

Charges not eligible for earning include, but are not limited to: taxes, service charges, gratuities, and third-party services (such as parking, business center, watersport rentals, etc.). In addition, certain types…

Do I get Points or Elite Night Credit for rooms I paid for, even if I am not staying at the hotel?

No. Our Marriott Loyalty Program Terms and Conditions require that you personally stay at the hotel to be eligible for Points or Elite Night Credit. The only exception is to…

How many rooms can I earn Points for per stay at participating properties?

Members can earn Points for up to three guest rooms with the same stay dates at a participating property when (1) each room is paid for by the Member and…

Can I earn Points on multiple rooms?

Yes. As long as one room is occupied by the Member, your membership number is on each room, and you are paying for each room with the same nights as…

Why is my Point balance suddenly larger?

If you have an SPG account, your Starpoints® balance tripled on a one-time basis when it was converted to Points in the combined Loyalty Program.

How many Points do I earn when I stay at a participating property?

Members earn 10 Points per U.S. $1.00 spent on qualifying hotel charges; 5 Points per qualifying U.S. $1.00 at Element, Residence Inn and TownePlace Suites hotels; and 2.5 Points per…

What are the benefits of joining the Loyalty Program?

Our Loyalty Program allows you access to a wide range of benefits, including earning Points for Free Night Award stays, exclusive Member Rates, setting reservation preferences, ability to use all…

Where can I use my Loyalty Program Membership?

You can use your Loyalty Program Membership at over 6,700 Participating Properties across 29 brands in more than 130 countries. Learn more about our brands.

What are the Loyalty Program brands offered by Marriott International?

Marriott International offers three Loyalty Program brands: Marriott Rewards®, The Ritz-Carlton Rewards®, and Starwood Preferred Guest® (SPG®). All Loyalty Program brands offer the same tiers and benefits giving you easier…

If I am having trouble combining my accounts can I contact someone to do it for me?

Yes, you may use our online submission form to request assistance.

How does a fridge work?

The fridge has four main components – the inside space where stuff needs to be cooled, the coolant, the radiator and the motor. The coolant is where most of the…

What is Agenda 21?

Agenda 21 is a non-binding, voluntarily implemented action plan of the United Nations with regard to sustainable development. It is a product of the UN Conference on Environment and Development…

HFC কী?

বৈশ্বিক উষ্ণায়নের জন্য দায়ী গ্রিনহাউস গ্যাসগুলোর মধ্যে হাইড্রোফ্লুরোকার্বন একটি । হাইড্রোজেন, ফ্লুরিন এবং কার্বন মৌলের সমন্বয়ে হাইড্রোফ্লুরোকার্বন সৃষ্টি হয় । গ্রিনহাউজ গ্যাস হিসেবে HFC বৈশ্বিক উষ্ণায়নের জন্য প্রধান ক্ষতিকর গ্যাস…

What is the IELTS?

IELTS is the International English Language Testing System which tests English proficiency across the globe. Conducting 2 million tests in the past year, IELTS is the world’s most popular high…